Jerry's Toyota | A Great Review on DealerRater.com
- on DealerRater
A little back story on myself before I get into my experience at the dealership. I recently came out of bankruptcy, and was discharged on April 4th, 2011. Needless to say, I was a little nervous coming into a dealership, due to the hunch that I would be judged and immediately dismissed. I walked onto the Jerry's Toyota lot on April 21st, 2011, and was greeted by Mr. Tim Curran. I immediately told him my situation, where I was trying to be at, what I was planning on putting down, and that I would indeed have a co-signer. I also told him that I saw a 2007 Sentra online, and that I was interested in purchasing the vehicle. There was on problem though, there is an inspection and reconditioning fee that would have put the purchase price of the vehicle out of my range. I was told that they could waive the fee for me so that it would stay within the budget that I had made for myself, since I didn't want to fall into the same trap I fell into before by getting more car than I could afford. He offered to let me take a test drive, and I declined simply because my co-signer wasn't there, and would probably want to test drive with me. Not a problem, he handed me his card when I said I was going to head out and discuss the vehicle with my father. He said he would give me a call if the vehicle sold before I returned.
Later that night I returned with my father, and we both took the vehicle for a test drive. He didn't even insist to be in the car, he put a dealer tag on the back of the vehicle, and let us take it on a test drive. We got back, noticed a few little things with the vehicle, the biggest one being the passenger seat was stuck and wouldn't adjust forward or back, and we were assured the problem would be taken care of by the time we took delivery. We filled out the credit applications, and since it was so late at night, we went home. The next day I get a call from Tim, 6.4% interest rate from the bank, and to come up that night to fill out the paperwork. We get up there about 5:30 P.M. and the car is waiting right in front of the building for us. We go in, do our paperwork, and everything is done and finished within a matter of an hour.
I couldn't have asked for a better experience at Jerry's, especially considering the situation I was in, and that I needed to be at a certain price point. Tim didn't try to pressure me into a car that was out of my range, didn't try to sell sell sell extra services and warranties. From start to finish it was the best vehicle buying experience I've had, especially for someone who just came out of bankruptcy. If you get the opportunity, buy from Jerry's, you won't regret it.
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